Packaging

All Catskill & Co purchases are packaged using sustainable materials.  We proudly repurpose cardboard boxes from previous deliveries. All paper wrapping products are made from 100% recycled materials. Fragile items are shipped using compostable bubble wrap or biodegradable packing peanuts.

Shipping

We ship via UPS ground.

All in stock ready-to-ship work will ship within 7 business days of purchase.

We take precaution when packaging our products, but understand that damages can occur during shipment. If products arrive damaged, please contact us within 48 hours of receiving the package. Please email us a photo of the damaged product so that we can contact our carrier.

Returns

All sales are final, and cannot be returned or exchanged. We want you to be happy with your purchase, so please review all photos, descriptions and measurements.  We do not accept returns except in the unlikely event of damaged items.

We are not responsible for lost, stolen, or delayed packages.